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News

Coronavirus (COVID-19) Protocols

11 March,2020

Coronavirus (COVID-19) Protocols

Dental on Clarendon is closely monitoring the ongoing COVID-19 outbreak and will continue to update our protocols as advised by expert authorities. This is clearly a challenging and ever-changing situation and in order to minimise chances of further infection, we ask for you to be proactive, honest and understanding of the safety measures we’ve adopted.

Infection control measures

  • Increased hand sanitiser available
  • Increased use of antibacterial surface wipes on all shared surfaces
  • Infection control procedures in all surgerys, reception and waiting areas.
  • All Staff fully trained in hygiene and infection control

Patient Screening

We also ask patients who fall into the following categories to postpone their treatment and arrange to reschedule to another day.

  • Anyone who has returned in the last 14 days from China, Iran, Italy, Japan, Mongolia or Republic of Korea (request medical clearance before attending Dental on Clarendon)
  • Anyone who has returned from International travel within the last 7 days
  • Have children or work at a school which has been closed down due to the spread of COVID-19
  • Anyone who is currently experiencing flu, cold and cough like symptoms

All patients may be screened by Reception Staff to ensure the safety of our valued clients.

We will continue to monitor best practice and will keep you updated of any changes. Thank you for your understanding and we look forward to continue to work with you all to ensure a safe environment at Dental on Clarendon. Keep safe and look out for one another.

 

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Urgent update for all our patients

 
As you are aware, the coronavirus is having a devastating impact on the health and wellbeing of people across the globe.
 
Effective Immediately: As an essential service, Dental On Clarendon will be open for extreme emergency appointments ONLY for the next 6 weeks.
As directed by the Australian Dental Association (ADA), dentists can only restrict treatment to urgent or emergency care only. 
The ADA defines this as:
  • Severe toothache pain (on a pain scale of 1 to 10, a 5 or more that has lasted more than 24 hours)
  •  New or recent swelling of your gums or face (within the past three to seven days)
  • Bleeding in your mouth that does not stop following tooth extraction or gum surgery
  • Tooth infection
  • Recent trauma, such as a broken tooth causing pain
 
We are offering Teledentistry calls and a $50 fee will be charged, for a call with our dentist.
If you are a current patient at Dental On Clarendon please call us on 96903285 and we will attend to your call as soon as possible.
For all our patients that have appointments during this time, you will be contacted prior to reopening to reschedule with us. 
We thank our loyal patients for their understanding during this difficult time, and we will be in contact with you upon our re-opening.
 
Wishing everyone the best of health – stay safe! 
 
The team at Dental On Clarendon