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News

Coronavirus (COVID-19) Protocols

11 March,2020

Coronavirus (COVID-19) Protocols

Dental on Clarendon is closely monitoring the ongoing COVID-19 outbreak and will continue to update our protocols as advised by expert authorities. This is clearly a challenging and ever-changing situation and in order to minimise chances of further infection, we ask for you to be proactive, honest and understanding of the safety measures we’ve adopted.

Infection control measures

  • Increased hand sanitiser available
  • Increased use of antibacterial surface wipes on all shared surfaces
  • Infection control procedures in all surgerys, reception and waiting areas.
  • All Staff fully trained in hygiene and infection control

Patient Screening

We also ask patients who fall into the following categories to postpone their treatment and arrange to reschedule to another day.

  • Anyone who has returned in the last 14 days from China, Iran, Italy, Japan, Mongolia or Republic of Korea (request medical clearance before attending Dental on Clarendon)
  • Anyone who has returned from International travel within the last 7 days
  • Have children or work at a school which has been closed down due to the spread of COVID-19
  • Anyone who is currently experiencing flu, cold and cough like symptoms

All patients may be screened by Reception Staff to ensure the safety of our valued clients.

We will continue to monitor best practice and will keep you updated of any changes. Thank you for your understanding and we look forward to continue to work with you all to ensure a safe environment at Dental on Clarendon. Keep safe and look out for one another.

 

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Caring for your health and safety during these difficult times

 

Your health and safety is always our number one priority, so we are taking additional precautions while caring for you during COVID-19.

A thorough screening process is currently in place to keep patients and staff safe. With these measures in place, we can now conduct routine and emergency dental care for all new and existing patients.

Strict infection guidelines have always been adhered to in our practice, however we have introduced additional precautions, including:

  • Social distancing in the waiting room
  • Hand sanitizer provided on entry to the practice
  • Temperature testing on arrival
  • Minimal additional guests allowed. We allow patients only, with the exception of one parent to children’s appointments, or if a companion is needed to translate.
  • Pre-treatment rinsing. The rinse contains hydrogen peroxide which kills COVID-19.
  • Use of Rubber Dam where feasible
  • Increased decontamination procedures conducted throughout the day

To maintain patient safety and strict infection control measures we are constantly monitoring and modifying regular workflows.
If you have any questions, please speak to our friendly staff for more information.

Thank you for your understanding.

Dental on Clarendon.